Process review and improvments for mentoring new Bug Squad members

Registered by Brian Murray

The process of mentoring new Bug Squad members will be reviewed as will feedback from people being mentored. A redesign of the mentorship program will be discussed.

Blueprint information

Status:
Started
Approver:
Brian Murray
Priority:
Medium
Drafter:
Brian Murray
Direction:
Approved
Assignee:
None
Definition:
Approved
Series goal:
Accepted for precise
Implementation:
Started
Milestone target:
None
Started by
Kate Stewart

Related branches

Sprints

Whiteboard

It was discussed at a BugSquad Meeting how the program was going : not good.
A Survey was sent to the mailing lists:
 * Mailing list message regarding the status of the mentorship program and
 * results of a survey that was sent out
 https://lists.ubuntu.com/archives/ubuntu-bugsquad/2011-October/003487.html

 No mentees have been doing any work.
 People are willing to help but they don't know how
 IRC has been a more successful venue for communicating with people than the
mailing list
Some mentees never show up on IRC.
Questions asked privately instead of the IRC Channel.
 - General questions should go to IRC Channel, encourage mentees to do it!.
   (rather than using private messages ... private messages are okay though)
Triage is a difficult activity for beginners.
 - Have a different set of activities for new contributors ie: Look at 5 bugs
   without a package. (knowing what is right package is hard though)
Ideas:
- Do a weekly (?) workshop in # ubuntu-bugs (if too busy, switch to #
  ubuntu-classroom) on parts of the triaging bug process
 - The day of the workshop should rotate to make it easier for people across
   the world to attend
 - How to confirm bugs
 - How to set a bug to incomplete and subscribe to it
 - How to find bugs about package
 - How to add a bug watch
 - How to report upstream (out of scope ...)
 - How to search for duplicates.
 - Training about the package before we have a bug day about the package
 - How to add a bug task
- Make videos on bug triaging tasks on Launchpad
 - Confirm a bug: I logged, search the bug, added a comment, confirmed the
   bug.
 - Require english subtitles, so loco team can start translating those.
  - see https://www.youtube.com/t/captions_about
 - Short videos though, ie : max 2 mins.

https://lists.launchpad.net/bugsquad-mentorship-group-alpha/msg00131.html

WORK ITEMS:
[hggdh2] close the bugsquad-mentorshipgroup-alpha: DONE
[hggdh2] email to b-mg-alpha regarding closing of the group: DONE
[brian-murray] create a video on how to confirm a bug, find best tools etc: DONE
[brian-murray] blog about the video he made: DONE
[brian-murray] send email to ubuntu-bugcontrol asking for other people to add videos: TODO
Start coordinating the workshops (put content in a central location for all of us to share): TODO
Publicizing the workshops/videos on blogs, microblogs, etc.: TODO
[hggdh2] Coordinate with UWN Team regarding publicity for the videos and workshops: INPROGRESS
[cprofitt] publicize the videos via G+ DONE

(?)

Work Items

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